"It isn't often I highly recommend someone Terry, but your management and guidance over the years, for our long term investment has been excellent. We came to depend upon your steady performance when others just couldn't do the job. Thank you."
former mayor of Vancouver
"Terry has leased and managed our property for the past 9 years. The company performance and concerns have always been well thought out and professionally completed. He is dedicated and knows his business. I recommend his real estate services to anyone looking to buy, sell, lease, or manage. He has done a great job with our investment portfolio, including a very important 1031 exchange."
"Terry listened to what we wanted to achieve and made it happen. Thank you for all that you have done!"
"Mr. Smith's follow-up and follow-through on two large commercial transactions was outstanding."
"Thank you Terry for taking on our problem apartments and turning them into cash flow over all these years. It was not easy letting go after all these years and when we decided to sell you expertly guided us in realizing a great price and making sure all the loose ends were ready at closing."
"I have seen more activity on my two commercial properties in a month with Mr. Smith than I saw on one year with my previous listing agent."
"Mr. Smith's bulldog persistence assured that our first investment transaction went to our advantage."
"The Phillips Group has managed for our family for the past 8 years. We're a small investor with an office/retail building. They have done a great job over the years keeping our property full, tenants satisfied. Terry has always put our interest first and is proactive. Our tenants stay a long time because their concerns are addressed when needed. If you need someone dedicated to his profession, very knowledgeable, will explain the good or bad, this is the right place. The staff is small I always get a prompt return call. Great service and advice."
"Sometimes we find people who understand not only customer service but are dedicated to their profession. The owner took the time to bring me up to speed on value and listened to my management concerns.....and then acted on those concerns. His saved me thousands of dollars on insurance alone. Their experience as owners and managers really shows up. I always get a call back. Profit and loss spreadsheets are easy to read. I had a large regional management company for a few years but usually got lost in the crowd or just didn't straight answers when asked about costs. After a review of my expenses, they were eventually reduced and with their market knowledge were able to increase my income. It didn't happen overnight but what a change. Thank you for taking a property that was pretty good and making it better with more cash flow, better administration and good tenants! I feel like I can take off and not have to worry whether my property is being taken care of or not. If you are thinking of making a change, and want someone who manages your property like their own and knows landlord/tenant law, give them a call. I was concerned about making a change but it's made all the difference in the world. Great job, well done."